What Property Managers Are Not Allowed to Do in Missouri
Property managers play a crucial role in maintaining rental properties, handling tenant requests, and protecting a landlord’s investment. But they also have clear legal and ethical limitations—especially in the U.S. and states like Missouri.
Whether you’re a landlord looking to hire a property management company or a tenant wanting to understand your rights, it’s important to know what a property manager cannot do.
Let’s break it down clearly and professionally.
1. A Property Manager Cannot Enter a Tenant’s Home Without Notice
Even though the landlord owns the property, tenants have the legal right to privacy.
Most U.S. states—including Missouri—require reasonable notice before entering a rental unit, except in emergencies.
A property manager cannot:
- Enter without permission
- Enter for non-emergency reasons without notice
- Show up unannounced
This protects tenant rights and prevents legal issues for landlords.
2. A Property Manager Cannot Discriminate
Under the Fair Housing Act, property managers cannot discriminate based on:
- Race
- Religion
- Gender
- National origin
- Disability
- Family status
They must treat all applicants and tenants equally.
Violating fair housing laws can result in major penalties for landlords and management companies.
3. A Property Manager Cannot Evict a Tenant Without Following Legal Process
A manager cannot:
- Change locks
- Shut off utilities
- Force a tenant out without a court order
Evictions must follow Missouri’s legal procedures, including:
- Written notice
- Filing in court
- Sheriff-assisted removal (if approved)
Skipping steps is illegal and can lead to lawsuits.
4. A Property Manager Cannot Withhold Security Deposits Without Valid Reasons
Security deposit laws are strict in Missouri.
A property manager cannot:
- Keep the deposit without proof
- Charge for normal wear and tear
- Delay refunds beyond the legal timeframe (usually 30 days)
They must also provide an itemized list of deductions if any are made.
5. A Property Manager Cannot Ignore Maintenance or Safety Issues
Property managers cannot legally ignore:
- Safety hazards
- HVAC issues
- Leaks
- Mold
- Electrical problems
- Broken locks
- Any code violations
U.S. landlord-tenant laws require rental properties to remain safe, livable, and up to code.
Neglecting repairs can result in fines, legal action, or rent withholding by tenants.
6. A Property Manager Cannot Raise Rent Illegally
Most states allow rent increases, but they must follow proper rules.
A property manager cannot:
- Raise rent mid-lease
- Increase rent without proper notice
- Raise rent in a discriminatory way
For Missouri, proper written notice is required before any rent change.
7. A Property Manager Cannot Make Unauthorized Financial Decisions
A property manager cannot:
- Spend landlord money without approval
- Hire contractors without discussing costs (unless pre-authorized)
- Adjust rental pricing without landlord consent
Landlords must stay in control of financial decisions related to their property.
Final Thoughts — Know Your Rights & Protect Your Property
Understanding what a property manager cannot do helps both landlords and tenants maintain a professional, lawful, and trustworthy relationship.
At Homestretch Property Management, we follow all state and federal regulations, ensuring:
✅ Clear communication
✅ Legal compliance
✅ Fair treatment
✅ Efficient maintenance
✅ Transparent financial handling
Looking for a reliable, honest, and law-abiding property management company in St. Charles or St. Louis?
👉 Contact Homestretch Property Management today!
📍5988 Mid Rivers Mall Dr Suite 133, St Peters, MO 63304
FAQs: Property Manager Limitations